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Site agréé ARJEL

Pour le site www.zeturf.fr, ZEturf France Ltd a obtenu l'agrément n°0005-PH-2010-07-26 délivré par l'Autorité de Régulation des Jeux en Ligne (ARJEL)

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Terms and conditions

1 - Definitions of key terms used:

"Le Règlement Officiel de ZEturf" est l'ensemble des termes et conditions qui définissent et régissent la relation contractuelle, ainsi qu'elle est ici définie, et que les parties, ainsi qu'elles sont ici définies, s'engagent à suivre.

"ZEturf" est le nom désignant ZEturf France LTD. ZEturf France Ltd a obtenu l’agrément n° 0005-PH-2010-07-26 délivré par l’Autorité de Régulation des Jeux En Ligne (ARJEL)

Conformément à la loi n° 2010-476 du 12 mai 2010 relative à l’ouverture à la concurrence et à la régulation du secteur des jeux d’argent et de hasard en ligne et aux décrets pris pour son application, ZEturf est autorisée à offrir des services de paris hippiques en vertu de l’agrément « paris hippiques » délivré par l’Autorité de Régulation des Jeux en Ligne (ci-après désignée « l’ARJEL»).

"Un Titulaire de Compte" est un particulier qui est lié contractuellement à ZEturf.

"Un Compte de Jeu" est un compte détenu par un Titulaire de Compte dans l'unique but d'effectuer des transactions en rapport avec les paris.

"Le Contrat" est l'accord contractuel passé entre ZEturf et un Titulaire de Compte, et régi par "Le Règlement Officiel de ZEturf", c'est-à-dire "Les Conditions d'utilisation du service ZEturf".

"Les Autorités" sont les autorités françaises.

"La Loi Applicable" est la loi Française.

"La Nouvelle Réglementation" est la loi n° 2010-476 du 12 mai 2010 relative à l’ouverture à la concurrence et à la régulation du secteur des jeux d’argent et de hasard en ligne et aux décrets pris pour son application.

"Le Lieu d'établissement du Contrat" est la France.

"L'Impôt sur les paris" est l'expression qui désigne l'impôt français sur les mises.

"Le Site" est le site Internet, accessible à l'adresse Internet www.zeturf.fr, sur lequel sont publiées et mises à jour les informations relatives à l'activité de ZEturf.

"Une Carte de paiement" est un terme générique qui désigne les cartes utilisées pour des paiements, des crédits ou toute carte possédant une fonctionnalité similaire.

"Un Fournisseur de Solutions de Paiement" est un intermédiaire qui agit en tant qu'agent de paiement.

"Une Institution Financière" désigne une banque et/ou une institution dont l'activité est régie par des lois applicables aux services financiers intérieurs.

"Prime de premier versement" est la prime offerte à un client lors de son premier versement sur son compte ZEturf.

« Prime de confirmation du Compte » est la prime offerte à un client après la fourniture des documents nécessaires à la validation de son Compte et versée après la prise d’un pari.

« Prime de saisie du code secret » est la prime offerte à un client après la validation de son code secret délivré par voie postale par ZEturf et versée après la prise d’un pari.

Dans le Règlement Officiel, toute occurrence du singulier s'accompagne implicitement de la validité de la phrase au pluriel et vice versa, de même que toute occurrence des articles définis (le, la, les, l') s'accompagne implicitement de la validité de la phrase réécrite avec l'article indéfini correspondant et vice versa.


2 - Opening and using an account

Toute personne qui sollicite l'ouverture d'un Compte de jeu s'engage à prendre connaissance et à accepter :

Les définitions et les stipulations présentées dans l'article ci-dessus et/ou dans ce qui suit;

Le Règlement Officiel de ZEturf, tel qu'il est publié sur le Site, ainsi que toutes les éventuelles modifications apportées au Règlement Officiel de ZEturf;

Que le Lieu d'établissement du Contrat est la France;

Que le Contrat est régi par :
1. Le Règlement Officiel de Zeturf.
2. Les décisions prises par les Autorités.
3. La Loi Applicable sur le Lieu d'établissement du Contrat.

ZEturf se réserve le droit, à sa discrétion et à tout moment, de :
Refuser l'ouverture d'un Compte de jeu et/ou de clôturer un Compte de jeu existant;
Refuser d'accepter des versements à un compte de jeu;
Demander la production de documents pour justifier de l'identité, de l'autorisation d'utiliser une Carte de Crédit spécifique et/ou d'autres informations fournies par le Titulaire de Compte, avant de régler toute demande de versement et/ou de retrait depuis un compte de jeu
Confisquer des fonds disponibles sur un Compte de jeu et/ou refuser de satisfaire à une demande de retrait, au cas où, directement ou indirectement, le Règlement Officiel de ZEturf serait enfreint et/ou si des actes criminels et/ou prohibés auraient été commis en relation avec un pari et/ou un Compte de jeu, sous condition que les événements en question soient en rapport avec le Compte de jeu et/ou la demande en question. Les comptes n'ayant pas été activés dans les 30 jours après l’inscription, c'est-à-dire n’ayant pas fourni l’ensemble des informations et documents exigés lors de l’inscription se verront clôturés.

Les comptes n'ayant pas été activés dans les 30 jours après l’inscription, c'est-à-dire n’ayant pas fourni l’ensemble des informations et documents exigés lors de l’inscription se verront clôturés.

Lors du processus d’activation du compte, le titulaire reçoit un code d’activation par courrier postal. Ce code d’activation doit être saisi sur le site Zeturf.fr par le titulaire dans un délai de six semaines à compter de la date d’envoi par l’opérateur. A l’expiration de ce délai, si le code d’activation n’est pas saisi, le compte est clôturé par ZEturf.

Dans le cas où un compte provisoire est créditeur lors de sa clôture, le solde créditeur est conservé 5 ans par ZEturf. Le titulaire peut cependant récupérer son solde créditeur à condition qu’il fournisse à ZEturf les pièces et les informations obligatoires qui faisaient défaut et que ces informations établissent que le titulaire était bien autorisé à jouer à la date de création du compte.

Dans le cas où un compte joueur provisoire est amené à être clôturé, ZEturf informe le titulaire des motifs de cette clôture.

Toute personne qui souhaite devenir Titulaire de Compte certifie ne pas avoir moins de 18 ans. Le Titulaire de Compte reconnaît par ailleurs que l’utilisation des services du Site est interdite aux mineurs et qu’il n’aidera pas un mineur à demander l’ouverture ou à utiliser un Compte.

Toute personne qui souhaite être Titulaire de Compte doit s’assurer de ne pas être résidant dans un territoire sur lequel l’ouverture d’un Compte et/ou l’utilisation des services de Zeturf est illégale ou contraire à la loi applicable. Zeturf se réserve le droit de suspendre immédiatement le Compte s’il est avéré que le Compte a été ouvert ou utilisé dans un Territoire Interdit. Ceux-ci incluent, notamment l’Afghanistan, la Chine, l’Iran, l’Israël, le Soudan, la Thaïlande, la Turquie et les Etats-Unis d’Amérique. ZEturf ne garantit pas que l’utilisation du Site est légale en dehors de la France et ne peut accepter une quelconque part de responsabilité dans toute sanction qui serait imposée par l’autorité publique compétente suite à une utilisation jugée illégale du Site. Tout Titulaire de Compte certifie, qu'à tout moment : Il dispose de tous ses droits juridiques; Il n'agit pas pour le compte d'un tiers; Il est une personne physique, la création et l’utilisation d’un Compte étant interdites aux robots informatiques et aux personnes morales conformément aux dispositions légales; Il n’est pas répertorié sur le fichier national des Interdits de Jeux;
L'argent qu'il dépose sur son Compte de fiducie ne provient pas d'activités criminelles et/ou d'autres activités illégales;
Il détient le droit d'utiliser la Carte de paiement au moyen de laquelle il dépose de l'argent sur son Compte; Il ne se livre pas à des activités criminelles impliquant, directement ou indirectement, un Compte ZEturf;

Il, ou un membre de son foyer familial, est ou a été, au cours des deux (2) dernières années précédant son inscription un salarié de ZEturf, ou si il, ou la société pour laquelle vous travaillez, est lié(e) par un contrat de fourniture ou prestation de services à ZEturf (comme par exemple un contrat de fourniture de logiciels de jeux.

Obligations de Zeturf:

Dans la limite des paiements qu'il peut recevoir des titulaires de compte, Zeturf s'engage à ce que l'ensemble des fonds des titulaires de comptes soit sécurisé

Dans la limite des paiements qu'il peut recevoir des titulaires de compte,Zeturf déclare et accepte être fiduciaire pour les fonds des titulaires de compte qu'il détiendrait à tout moment.

Gérer les données personnelles du Titulaire de Compte dans le respect des lois en vigueur et en conformité avec les règles légales de protection des données personnelles et/ou toutes dispositions similaires.

ZEturf s’engage à clôturer le compte d’un titulaire qui en fait la demande

ZEturf peut être amené à clôturer unilatéralement le compte d’un titulaire dont les informations fournies restent fausses, incohérentes ou erronées malgré la ou les demandes de rectification proposées par ZEturf au titulaire. ZEturf clôture le compte des titulaires qui deviennent interdits de jeu en application de la réglementation en vigueur
ZEturf clôture le compte des titulaires sur lesquels aucune activité n’est constatée pendant plus de 12 mois

La devise du présent contrat sera l'EURO.

Les fonds détenus pour les titulaires de compte ne donnent pas droit à des intérêts.

Un Titulaire de Compte ne peut détenir qu'un unique Compte de jeu à la fois, Zeturf se réserve le droit de clôturer les comptes multiples.

Zeturf exige lors de l’inscription sur le Site les renseignements suivants : nom de famille, prénom, pseudonyme, sexe, adresse postale, adresse électronique ainsi que la date et lieu de naissance (pays, département, ville). Les informations personnelles collectées lors de l’ouverture du Compte sont le mot de passe et les références du compte bancaire sur lequel Zeturf versera les gains éventuels. Ce Compte Bancaire de Paiement doit être un compte ouvert auprès d’un prestataire de service de paiement établi dans la Communauté Européenne ou dans un Etat partie à l’accord sur l’Espace Economique Européen et ayant conclu avec la France une convention contenant une clause d’assistance administrative en vue de lutter contre la fraude et l’évasion fiscale. Il est de la responsabilité du Titulaire de vous assurer que les informations fournies sont précises et à jour.

Lors de son inscription et de l’ouverture de son Compte, le Titulaire doit déterminer un plafond hebdomadaire pour les dépôts effectués sur son Compte, un plafond pour ses mises, un plafond pour son solde de compte au-delà duquel un virement vers le compte de paiement du titulaire sera déclenché par ZEturf afin de ramener le dit solde à hauteur du solde cible défini par le titulaire. A cet égard, il est à noter que le titulaire pourra à tout moment modifier les paramètres d’encadrement de sa capacité de jeu en augmentant ou en réduisant lesdits plafonds. Les modifications à la baisse des modérateurs de jeu ont un effet immédiat ; les modifications à la hausse sont à effet différé de 48 heures.

La procédure d’ouverture de votre Compte entraînera dans un premier temps la création d’un Compte provisoire sur le Site. Conformément à la Nouvelle Réglementation, ce compte provisoire est ouvert pour une durée maximale de 30 jours. Le statut provisoire de ce compte empêche le Titulaire de transférer tout ou partie du solde de ce Compte sur son Compte Bancaire de Paiement. A compter de la création du Compte provisoire, le Titulaire dispose d’un délai de 60 jours pour fournir à Zeturf, par email, par voie postale ou par fax, la copie d’un justificatif d’identité en cours de validité, telle que la carte nationale d’identité, passeport ou permis de conduire, ainsi que d’un document mentionnant les références de son Compte Bancaire de Paiement et confirmant qu’il est bien ouvert à son nom. Si le Titulaire ne fait pas parvenir dans ce délai de 30 jours toutes les pièces justificatives mentionnées ci-dessus, le Compte provisoire sera, dans un premier temps, désactivé pendant une durée de 30 jours. La désactivation du Compte empêchera le Titulaire d’effectuer une action de pari sur le Site et d’ordonner le versement de tout ou partie du crédit de son Compte vers son Compte Bancaire de Paiement. Si le Titulaire fait parvenir ses documents dans le délai de 30 jours à compter de la désactivation de votre Compte, le Compte sera réactivé.

Le titulaire a la faculté de demander la fermeture provisoire (7 jours minimum) ou définitive (3ans) de son compte joueur.

Un titulaire qui n’a pas réalisé d’opération de jeux ou de pari dans les douze derniers mois est déclaré inactif et verra son compte désactivé.

Une même personne ne pourra bénéficier qu'une seule fois de l’ensemble des primes.

L'ensemble des primes et Bonus de toute nature versés sur les comptes des clients de Zeturf a une durée de validité de six mois. A l'issue de ce délai ZEturf débitera des comptes joueurs les montants des Primes et Bonus n'ayant pas été joués.

Toute réclamation portant sur une transaction afférente à un Compte de jeu devra être portée à la connaissance de ZEturf dans les six mois suivant la date à laquelle la transaction a été effectuée ou aurait dû l'être. Si ce délai n'est pas respecté, ZEturf se réserve le droit de ne pas tenir compte de la réclamation formulée.

Tout litige portant sur une transaction effectuée en rapport avec un Compte de jeu et qui ne peut être réglé par le Règlement Officiel de ZEturf, qui inclut le droit de ZEturf de tenter, à tout moment et comme bon lui semble, de résoudre ce genre de litiges conformément aux principes d'équité, sera arbitré en conformité avec la Loi Applicable.


3 -Rules relating to payments to Gaming Account

Payments to or from Zeturf as well as withdrawals from an account must always be performed by means of a financial institution.

The only means of disbursing the assets of the titleholder (sums which had been deposited or won) are a withdrawal by bank transfer to a destination bank account in the name of the titleholder of the Zeturf account and via Moneybookers.

The assets of the titleholder shall be disbursed to them upon request from the user's payment account.

Before they can perform an initial withdrawal of assets, the titleholder must have completed the verification process for their account.
Upon final registration, the customer will have set a weekly limit for payments from their account. The titleholder can request an amendment to this limit from Zeturf. For requests to increase this deposit limit, there will be a delay of two days starting from the time of the titleholder's request.

The following cannot be withdrawn:
  • Amounts acquired by means of various bonuses (initial inscription, initial payout, loyalty, etc.)
  • Payments which enable a bonus to be awarded. In this case, the customer will need to bet the deposited sum before being able to withdraw the corresponding amount.
  • Provisional betting accounts
  • Betting accounts on which no bet has been placed
  • Betting accounts on which credit has been opposed (see above)
  • Betting accounts which are subject to litigation

In the event that cash bets over the Internet are illegal in the country of residence and/or of domicile of the account titleholder, the latter shall not be authorised to use their credit card for the purpose of engaging in cash bets.


4 - Rates See rates in ZEturf Bets


5 - Profits

The minimum stake set by ZEturf for Trifecta Ze4 and Ze5 bets is 0.50 Euro The minimum stake set by ZEturf for all other bets is 1 Euro. ZEturf reserves the right to set a maximum amount limit for each type of bets. ZEturf reserves the right to set a maximum amount limit for some players or some categories of players. If an Account Holder places a bet which stake exceeds the limit set by ZEturf, the client won't be able to validate the bet. It will indicate that the amount of the bet is too high. However, the Account Holder will be able to validate the bet by lowering the amount of his/her stake.

6 - Security rules

ZEturf maintains strict confidentiality in all relations with account holders.

The only exception to this rule is in the event of a court order and/or in the event that the account holder breaches the ZEturf terms of service.

The account holder can choose their own username and password. It is the responsibility of the account holder not to divulge this confidential and private information. If the account holder has reason to believe that this information has fallen into the hands of a third party they must immediately get in touch with ZEturf Customer Service: contact@zeturf.com

ZEturf keeps a copy of all electronic communications sent via the Internet.

Credit card payments made from time to time may be partially and/or wholly declined due to security measures developed in coordination with a payment solutions provider and/or a financial institution. Such security measures may restrict the use of credit cards, even if these have been legitimately obtained, but whose use has been declined at certain times. ZEturf staff have no control over the security measures and no way of knowing the reasons for the refusal of any payment.

ZEturf reserves the right to ask the account holder to produce documents to prove their identity and/or their authorisation to use a specific payment card and/or to prove the authenticity of other information provided by the account holder before settling a payment and/or withdrawal demand from the gaming account; this procedure may cause slight delays.

ZEturf applies the rules in force in its field of activity to protect the confidentiality of the personal data of its account holders, such as firewalls and Secure Socket Layers.

ZEturf considers the data to be assets which must be protected in order to prevent loss and unauthorised access.
ZEturf has put in place various security measures in order to prevent unauthorised access by users either within or outside of the company.

7 - Infraction

Without excluding other grounds for appeal, ZEturf reserves the right to give any Account Holder a warning, to suspend temporarily or indefinitely his/her membership, to cancel it or not to provide him/her its services:
  • If an Account Holder violates the present Terms and Conditions or the documents which are included by reference.
  • If ZEturf is unable to check or to authenticate information provided by the Account Holder.
  • Or if ZEturf thinks that the behaviour of the Account Holder can involve his/her responsability, ZEturf responsibility or its user's responsability.

ZEturf reserves the right to ask any of the Account Holders at any moment to prove his/her identity.

8 - Betting Rules

Definitions:

"A bet" is the amount equal to the stake.

"A return" is the gross amount, including the initial stake, paid after the outcome of a race.

"The gain" is the return minus the stake.

"Error" is the generic term used to indicate general errors, typographical errors, misinterpretations, errors in oral or written comprehension, translation errors, misspellings, technical problems, login errors, transaction errors, manifest errors, force majeure events and/or any other apparent error.

"The result" is the official result as displayed on ZEturf.

A bet may only be placed by an account holder;
Can only be validated if it is placed on the www.zeturf.com website;
Is only valid once said bet has been confirmed by the account holder and said bet has been accepted by ZEturf;
Is debited from the gaming account of the titleholder,
Is only allowed if it does not exceed the balance of the account holder's gaming account;
Is always accepted at the discretion of ZEturf.

The stake can be limited at the discretion of ZEturf.

A bet can be declared void, in which case the return retained for the payment of said bet is 1.00.

ZEturf reserves the right, if it sees fit, to declare a bet void, in part or in full, if it is clear that:
  • Bets have been offered, placed and/or accepted due to an error;
  • Bets have been placed after the start of the event in question;
  • Said bet is a joint bet;
  • Said bet is subject to an influence bet; and/or the result has been - directly or indirectly - influenced by criminal activity.

The return is credited to the gaming account of the titleholder.

ZEturf reserves the right, at its discretion, to alter a return credited to a ZEturf account if it is clear that the return has been credited to a ZEturf account due to an error.

ZEturf reserves the right, from time to time, to adjust or modify its rules as well as to adopt specific rules, and subject to particular conditions, and applicable to particular events, which may conflict with the betting rules given above.

These specific rules will be published and included in this document, under the section "Specific rules".

In the event of any ambiguity, priority shall be given as follows:
  • (1) Rule published relating to a return.
  • (2) Rule published under the section "Specific rules".
  • (3) Rule published under the section "Betting rules".

9 - Parimutuel betting rules

Winners share a given proportion of the cashed stakes, by race and by type of bets. As a consequence, the probable winnings can vary. They are chosen according to the multiples of the stake (ex: 2 means that the Winnings are equivalent to twice the stake). Winnings are always rounded off to the lower first decimal place.

Unless differently and explicitly mentioned, ZEturf will cancel every "Single - Win" and "Single - Show" bet placed on a horse declared non-runner.

A bet can be cancelled until 10 minutes before the theoretical start of the race. This one will then be paid off.

The "Single - Win" bet pays if the horse that has been selected wins the race. ZEturf will offer the "Single - Win" bet for every race with at least two runners.

The "Single - Show" bet pays if your horse finishes first or second (if at least four but no more than seven horses were in the opening card) or finishes first, second or third (if at least eight horses were in the opening card).
ZEturf will cancel the "Single - Show" bets if less than four horses run.

The "ZE 4th" bet pays if your horse finishes fourth of the race. If your horse does not run, the bet is ancelled and refunded.
In the event there is a dead heat for third place, the "ZE 4th" bets are refunded.

The "Straight Forecast" bet pays if you pick the top two horses in the exact order. ZEturf offers the "Straight Forecast" bet for race with at least three but no more than seven runners. ZEturf will carry  the stake of the "Straight Forecast" bet over to* the pool of the "Single - Win" bet (for the horse that runs) if one of the horses does not run. If the horse wins, the Winnings will be those of the "Single - Win" bet. If, during a race, less than two horses reach the finishing line, the "Straight Forecast" bets will be refunded.

The "Reverse Forecast" bet pays when you choose two horses in one race that finish 1st and 2nd in either order. ZEturf offers the "Reverse Forecast" bet for the races with at least eight runners.
If one of the horses does not run, ZEturf will carry the stake over to the pool of the "Single - Win", for the horse that runs. If the horse wins, the Winnings will be those of the "Single - Win" bet. If, during a race, less than two horses reach the finishing line, all the "Reverse Forecast" bets will be refunded.

The "Placed Dual Forecast" bet pays if the two horses selected fill two of the  three first places, in either order. ZEturf offers the "Placed Dual Forecast" bet for races with at least eight runners.
If one of the horses selected does not run, ZEturf carries the stake over to* the pool of the "Single - Show" bet for the horse that runs. If you win, the Winnings will be those of the "Single - Show" bet. If, during a race, less than two horses reach the finishing line, all the "Placed Dual Forecast" bets are refunded.

The "Trifecta Box" bet pays if the three horses you selected come in first, second and third place, in any order. ZEturf offers the "Trifecta Box" bet for all the races with at least eight runners.
If one or more selected horses do not run, ZEturf will carry the combinations over to* "Reverse Forecast" (if one non-runner has been selected) or "Single - Win" (if two non-runners have been selected).
If, during a race, less than three horses reach the finishing line, all the "Trifecta Box" bets are refunded.

The "Trifecta" bet pays if the three horses you selected come in first, second and third place, in the exact order. ZEturf offers the "Trifecta" bet for some selected races.
If one or more selected horses do not run, the combinations including non-runners would be cancelled and refunded.
If, during a race, less than three horses reach the finishing line, all the "Trifecta" bets are refunded.

The "ZE4" bet pays if you selected four horses that came first, second, third and fourth, in either order. ZEturf can offer the "ZE4" bet for all the races with at least eight runners. ZEturf can cancel a "ZE4" bet if there are less than eight runners.
If one of the selected horses does not run, ZEturf will carry the stakes over to* the pool of the "Trifecta Box" bet, for the horses that run. If you win, the Winnings will be those of the "Trifecta Box". If, during a race, less than four horses reach the finishing line, all the "ZE4" bets will be refunded.

The "ZE5" bet pays if you selected five horses that came first, second, third fourth and fifth, in either order. ZEturf can offer the "ZE5" bet for the "Quinté" races with at least eight runners. ZEturf can cancel a "ZE5" bet if there are less than eight runners.
If one of the selected horses does not run, ZEturf will carry the stakes over to* the pool of the "ZE4" bet, for the horses that run. If you win, the Winnings will be those of the "ZE4".
If two of the selected horses does not run, ZEturf will carry the stakes over to* the pool of the "Trifecta box" bet, for the horses that run. If you win, the Winnings will be those of the "Trifecta box".
If three of the selected horses does not run, ZEturf will carry the stakes over to* the pool of the "Reverse Forecast" bet, for the horses that run. If you win, the Winnings will be those of the "Reverse Forecast".
If four of the selected horses does not run, ZEturf will carry the stakes over to* the pool of the "Single - Win" bet, for the horses that run. If you win, the Winnings will be those of the "Single - Win".
If, during a race, less than five horses reach the finishing line, all the "ZE5" bets can be refunded
In case of no Winning stake on the ZE5, the total amount of the pool will be reported to the next ZE5 pool.

In the event there is a dead heat, ZEturf will calculate the Winnings as follows: In the event there are several horses finishing first, the amount of all the stakes on the horses that can be paid is taken from the pool. The rest is divided by the number of horses that finished first. Then, each part is divided again by the number of stakes on each horse. The quotient, increased by the unit stake, represent the innings for each horse that finished first.

  • In the event there is a dead heat:
    • The "Single - Win" bets on every horse that finishes first will be paid according to a Win Winnings.
    • The "ZE 4th" bets on every horse that finishes fourth will be paid according to the "ZE 4th" Winnings.
    • The "Single - Show" bets on every horse that finish second or third (according to the number of runners - cf supra) will be paid according to the "Show" Winnings".
    • The "Forecast", "Trifecta Box", "Trifecta" and "ZE4", that include horses that finish second, third or fourth (according to the type of bet and the number of runners) will be paid. In the event of dead heat for the last place, the combinations that include the two horses won't be considered as winning bets.
  • If a race is cancelled, all types of bets on the results of this race will be refunded.
If a race is postponed more than 1 hour after the initial start/or if the conditions of the race are substantially modified, ZEturf reserves the right to cancel definitely the bets on this race.
* In your profile, you can automatically cancel your bets (instead of changing it down) when there is a non-runner.

ZE V: ZEturf chooses the meeting(s) of the day (one bet by meeting)

The gambler, in the selected meeting, chooses:

  • 1. Five races
  • 2. The horses in every selected race
The Winnings, (the amount of the stakes) * Distribution Rate (set by ZEturf) is shared between the gamblers who have found the five winning horses in the selected meeting.

The bet is open as long as there are 5 remaining races in the selected meeting card.

The Winnings are paid when the Winnings of the last meeting are paid.

Specific cases:
  • * Non-runners
    Two complementary horses are selected by default (randomly) in the event the horse(s) selected do(es) not run.  The gambler can always  choose if he wants to keep or not this selection. If all the selected horses are non-runners, the bet is refunded, at any time this happens.
  • * No winner
    If, at the end of the selected meeting, there are no winners, the Winnings will be shared between the gamblers who found 4 winning horses, then 3, 2, 1
  • * If a race is cancelled
    If a race is cancelled, all the bets on this race will be cancelled.


PAYOUT RATIO ON ZETURF The payout ratios on Zeturf.fr are the following: Simple Win and Place : 86% Exacta and Swingers : 85% Trifecta and Trifecta Box : 80% Ze4 : 80% Ze5 : 75% Ze 2 / 4 : 85%

10 - Denial of responsibility

Account holders are advised to comply with prevailing legislation. ZEturf is not in a position to provide legal or tax advice to account holders. ZEturf does not acknowledge or accept any liability whatsoever for any loss suffered by any account holder and/or third party and caused directly and/or indirectly by any:
  • Error, typographical error, misinterpretation, error in oral or written comprehension, translation error, misspelling, technical problems, transaction error, technical problem, login error, manifest error, force majeure event and/or any other apparent error;
  • Breach of ZEturf official rules;
  • Criminal activity;
  • Advice provided by ZEturf;

11 - Legal actions and appeals

ZEturf reserves the right, at any time and at its own discretion,  to settle any litigation according to the principles of equity.

If ZEturf were found liable in any way, by a Court of Law and/or a similar authority with legal juridiction over ZEturf, the ZEturf responsibility would be limited to the reducing amount of the stake and of the profit. Possibly, when relevant and applicable, the responsibility would be limited to the reducing amounts credited or debited from or to the ZEturf account.

12 - Limitation of liability

ZEturf is under an only obligation of means, regarding the continuity of its service and the capacity given to its Account Holders to place bets.

The Account Holder agrees to disengage ZEturf, its parents and subsidiary companies, its managers and employees, from any liability for any damage linked with the use of its site, whatever the cause of this injury would be. ZEturf offers simple technical means to place bets for its Account Holders and cannot be held liable for the actions of the Account Holders.

Without limiting the other articles of the present general Terms and Conditions, ZEturf cannot be held responsible for damages resulting from the loss, alteration or fraudulent access to data, accidental transmission of a virus through e-mails issued by the Customer Care Service or other harmful items, the attitude, conduct or behaviour of a third or of another Account Holder, the cancellation of a bet, even if the possibility of such prejudice was known or could have been foreseen by ZEturf.

Without limiting the other articles of the present general Terms and Conditions, if ZEturf's liability is commited, whatever the cause or form of the action is, it cannnot exceed, for all damages considered together, five hundred (500) Euros.

Without limiting the other articles of the present general Terms and Conditions, ZEturf's liability, whether it is criminal or contractual, cannot be commited for facts due to a case of force majeure, a fortuitous event or facts occuring because of a third or of the victim of the prejudice.

The parties acknowledge that a fortuitous event can be technical problems and breakdowns from hardware, programs, softwares or the Internet network including, but not limited to interruptions, stop or closure of the service.The Account Holder acknowledges that ZEturf cannot be held responsible for prejudices linked to these problems.

ZEturf does not guarantee that the service offered will be continuous, without temporary or definitive interruption, without stop or without any error.

ZEturf cannot be held responsible for prejudices linked with typing, transmission and/or valuation/forecast errors. ZEturf reserves the right to correct afterward, involving a retroactive effect, possible errors concerning the entry of odds and/or results (e.g. mistaken inversion of horses, odds, results, etc.).

ZEturf cannot be held responsible for prejudices linked with an Account Holder's abusive use of his Betting Account.

13 - Confidentiality of personal information and data

has done everything to ensure its customers an optimum level of confidentiality.

14 - Compensatory damages

The Account Holder accepts to defend and compensate ZEturf (including reasonable legal expenses) and its affiliated companies, company representatives, administrators, agents and employees for any claim or complaint made by a third party, caused or resulting from its violation of the present conditions or any document included in it as a reference, or from its breach of any laws or rights of the third parties.

15 - Loi applicable

ZEturf reserves the right to subcontract or transfer the rights and obligations of the present agreement to a third party.

The fact that ZEturf tolerates an Account Holder's failure to fulfill the obligations of this agreement, or not to use a right owed through this agreement, can in no way mean that it gives its rights up.

The title of the articles of this user agreement is only indicative and can not alter or modify, in whatever way, the terms of this agreement.


16 - Advertising

The ZEturf site may contain hypertext links to other Internet sites. ZEturf cannot be held responsible for the content or services of external sites, the operation or access to these sites, relationships between the Account Holder and owners of these sites. ZEturf does not approve and is not responsible for the content, opinions, products or services sold on these external sites. ZEturf cannot be held responsible, in whatever way, for damages or losses through the use of these external sites.

17 - Intellectual property

The Account Holder acknowledges and accepts that the content of the site and, in particular, but not exclusively, the texts, photographs, videos, software and programs, sounds, music, page setting, graphic charter, logos, design or any other information or format presented by ZEturf or its advertisers, are protected by copyrights, brand, patent and any other intellectual or industrial property rights acknowledged as belonging to them according to the laws in force.

The Account Holder can in no way use, print or reformat the content of the site for purposes other than for private or family use. He/She accepts not to download, copy, transmit, sell or distribute the content of the site without express authorisation from ZEturf.

Each party acknowledges that the information and databases accessible on the ZEturf site are the property of ZEturf. The use of this data by an Account Holder should remain in a private or family context. For example, this information cannot be used for commercial purposes, be reproduced on an Internet website, or compiled through a search engine, meta-search engine or web spider.

18 - Miscellaneous provisions

ZEturf reserves the right to subcontract or transfer the rights and obligations of the present agreement to a third party.

The fact that ZEturf tolerates an Account Holder's failure to fulfill the obligations of this agreement, or not to use a right owed through this agreement, can in no way mean that it gives its rights up.

The title of the articles of this user agreement is only indicative and can not alter or modify, in whatever way, the terms of this agreement.

In the event that any provision in this agreement is considered illegal by a legal or regulatory provision, now or in the future, or by a legal decision bearing the authority of the legal matter and emanating from a jurisdiction or competent body, the said provision shall be considered as if it had not been written, whilst all of the other provisions in this agreement retain their binding force between the parties.

19 - Friend bonus

Any user (hereinafter referred to as "the sponsor”) who logs in regularly to ZEturf is eligible to participate in the "friends bonus" program.

Each participant is entitled to sponsor their friends and acquaintances (hereinafter referred to as the "sponsee"). Immediate family (parents, brothers and sisters, children) of the sponsor, members of the sponsor's family home as well as people whose e-mail address is identical to that of the sponsor or who use the same credit card as a sponsor when making a deposit are not eligible as sponsees.

E-mailing as part of the "friends bonus" program is only permitted to people with whom the sponsor is personally acquainted ("No spamming").

Each sponsor has the option, under the "friends bonus" section of their account, to send to their friends and acquaintances e-mails with a ZEturf presentation text which can be personalised by the sponsor. This e-mail contains a link and a code. The sponsee must click on the link and enter the code together with their e-mail in the appropriate field in the registration form.

If the sponsee does not click on the link in the e-mail or if they do not enter the code, they will not be registered in the "friends bonus" program, and the sponsor will not receive any resulting bonus.

To be considered as a "sponsee" in the "friends bonus" program, a customer must deposit cash and make at least one bet after having submitted their credentials.

By participating in the "friends bonus" program, the sponsee agrees that the sponsor will be informed of the registration, deposit and placing of the minimum amount by a new customer so as to inform the sponsor of a successful entry in the "friends bonus" program.

ZEturf reserves the right to exclude a registered customer and/or a new customer from participating in the "friends bonus" program in the event that they suspect manipulation, fraud or a breach of the conditions of participation. In such a case, the customer loses any right to a bonus.

Entering invalid data and/or alteration of facts are forbidden and render you liable to prosecution in court or by the competent authorities.

Sponsors and sponsees must themselves determine the legal relationship which connects them. The company disclaims any liability in the event of the unauthorised copying of the name and e-mail address of the sponsee.

The company reserves the right to suspend the "friends bonus" program at any time and without explanation.

20 - Bonuses and Zemiles

Common Rules Any Bonus has to be wagered before beeing withdrawn.

Any Bonus is valid for a maximum period of 6 months. After that period unused bonuses will be withdrawn from the customer's account.

Rewards and Bonus of all kinds are granted at the sole discretion of Zeturf, who reserves the right to suspend payments of bonuses to any player or players of any class.

Registration Bonus Registration Bonuses will be granted to customers according to the term and conditions valid at the time of registration and/or first deposit.

A customer cannot be granted the registration bonuses more than one time.

New deposit Bonus Zeturf can offer a bonus related to a new deposit.This offer is valid during 15 days after the email is sent. Both the amounts of the bonus and the deposit have to be wagered before being withdrawned.

Any customer receiving a New deposit onus will be excluded to any remaining part of its Registration Bonus.

ZEmiles The ZEmiles programme is a loyalty points system, exclusively for ZEturf.fr and ZEturf.com clients. ZEmiles are awarded to each bet according to the scale shown below.

The ZEmiles are awarded per unit stake, without taking into account the sum total of the bet. If the same bet is placed twice, you are entitled to only one award of ZEmiles.

ZEmilesRate

Bet / ZEmiles Simple Win = 1
Simple Show = 1
ZE 4th = 2
Reverse Forecast = 2
Exacta = 2
Placed dual forecast = 2
Trifecta Box = 4
Trifecta = 4
ZE Vertical = 4
ZE 2/4 = 2
ZE 4 = 4
ZE 5 = 5

A fractional bet (in cents) will be rewarded by the corresponding fraction of ZEmiles.

Bonus Conversion Rate
200 ZEmiles = 1 €

Members of the "Club Zeturf" Group III, II and I see their ZEmiles Augmented respectively 30%, 60% and 100%br/>
The balance of ZEmiles can be consulted under the heading “My Account”. It will be updated the day after each settled bet.

The ZEmiles can be converted into bonuses credited to the client’s account. They can be converted into units of 200 starting from 2000 accumulated ZEmiles. The conversion can only be made by clients indicating their activation code.

The ZEmiles become invalid 12 months from the date of issue. Beyond that date they are no longer valid.

The ZEmiles will be lost if the account is unused for a period of 60 days.

The ZEmiles cannot be transferred, traded, sold or exchanged in any shape or form.


 

 

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