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More information

Responsible gambling

We want to ensure that our customers always enjoy betting with ZEturf. That's why we ask you to bet responsibly. Horse racing can be great entertainment, provided that you stay in control.We will always endeavour to help you if you have any gambling problem. In order to help our members betting safely, Zeturf provides the following features:
  • Customer led deposit.
  • Temporary self-exclusion service.
  • Link to help organizations.

Staying in control

Whilst the majority of people do gamble within their means, for some it can spiral out of control. In order to help you keep control, we would like you to remember the following principles:
  • Gambling should be entertaining and not seen as a genuine way of making money.
  • Avoid chasing losses.
  • Only gamble what you can afford to lose.
  • Keep track of the amount of money you spend gambling.
  • If you need help, use the deposit limits and time limits in the player protection page to control the amount you can spend.
  • If you need to have a break from gambling then you can use our exclusion options within the player protection section.
  • If you need to talk to someone about gambling problems then contact GamCare.

Do you have a gambling problem ?

Ask yourself the following questions:
1. Do you stay away from work, college or school to gamble?
2. Do you gamble as a form of escape from a boring or unhappy life?
3. When you run out of money due to gambling, do you feel lost and in despair, and need to gamble again as soon as possible?
4. Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?
5. Have you ever lied to cover up the amount of money or time you have gambled?
6. Have others ever criticised your gambling?
7. Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
8. Are you reluctant to spend 'gambling money' on anything else?
9. Have you lost interest in your family, friends or interests?
10. After losing, do you feel you must try and win back your losses as soon as possible?
11. Do arguments, frustrations or disappointments make you want to gamble?
12. Do you feel depressed or even suicidal because of your gambling?
The more numerous "yes" answers to the above questions, the more likely you are to have a serious gambling problem.

Speak to someone about it, or contact:

FOR FRANCE

1) JOUEURS INFO SERVICE
http://www.joueurs-info-service.fr/
09 74 75 13 13, from 8am to 2am, no surcharged call

2) S.O.S. JOUEURS - Aide au joueur et à sa famille
http://www.sos-joueurs.eu/
Mail contact@sos-joueurs.org
phone: 09 69 39 55 12, no surcharged call
Adresse : 6 rue Eugène Millon, 75015 Paris

3) LE CENTRE DE REFERENCE SUR LE JEU EXCESSIF
http://www.crje.fr
check the quizz : http://www.crje.fr/quel_type_de_joueur.html

4) SOS DEPENDANCE
http://www.prevenir-ou-guerir.org/addictions/sos-dependances.htm
Adresse e-mail : sosdependances@gmail.com
phone 06 68 16 00 07
Adresse : 44 rue Léon Bourgeois, 92700 COLOMBES

INTERNATIONAL

1) GAMCARE
http://www.gamcare.co.uk

FOR BELGIUM

1) LES JOUEURS ANONYMES
Phone: + 32 (0)2 523 18 98 - 00 32 (0)2 354 64 77

FOR SWITZERLAND

1) RIEN NE VA PLUS - Centre de Prévention du Jeu Excessif
Free of charge and anonymous
http://www.riennevaplus.org
Phone : + 41 22 329 11 70 - Fax : + 41 22 329 11 27
Available : Monday from 2pm to 6pm,thursday from 11am to 4pm, friday from 11h to 16h
E-mail : riennevaplus@iprolink.ch
Adresse : Carrefour-Prévention - 5, Rue Henri Christiné - Case Postale 567 1211 Genève 4

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